Preliminary Information Form

The subject of the contract is accommodation at Pera Boutique Hotel for the dates, room type(s) and number of guests shown in the summary on the payment page. The stay includes the features of the selected room type as described on the website and the shared facilities of the property.

Check-in is at 14:00 and check-out at 12:00.

Additional services at the property (restaurant, pre-orders, etc.) are outside the scope of this contract and are charged separately on site. Airport transfer, if requested, is provided free of charge; the accuracy of flight details is the guest's responsibility.

Breakfast is an exception to these additional services: it is included in the accommodation price and applies to every guest staying in the room, children included.

The total amount payable is shown on the payment page in Turkish Lira, inclusive of all taxes. There are no other fees, commissions or delivery charges.

Amounts shown in foreign currency are for information only; your card is charged in Turkish Lira and currency conversion is carried out by your card issuer at its own rate and terms.

The price is held for 15 minutes from the moment the booking form is opened. If payment is not completed within that time, the price is recalculated at the current rate and, if it has changed, shown to you again before payment.

Payment is made IN FULL at the time of booking, by credit or debit card, on the secure payment page of iyzico (iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş.), a licensed payment institution. Your card details do not reach Pera Boutique Hotel.

Instalment options may be offered in certain periods; any options available are shown on the payment page. Instalment payments are subject to your bank's terms.

The reservation is confirmed once payment has been completed successfully; a confirmation email containing your reservation number, together with a copy of this form and the Distance Sales Agreement, is sent to you. The service is provided at the property on the check-in date stated in the confirmation email.

At check-in, presentation of an identity document is mandatory under accommodation legislation.

Under Article 15(1)(g) of the Regulation on Distance Contracts, consumers have NO RIGHT OF WITHDRAWAL from contracts for accommodation services to be provided on a specific date or period. This contract falls within that exception.

The cancellation and refund terms below are nevertheless offered contractually by us.

You can send any request or complaint to [email protected] or by telephone on +90 532 721 13 60.

In the event of a dispute, you may apply to the Consumer Arbitration Committee at your place of residence or where the service is provided, within the monetary limits set annually by the Ministry of Trade, and to the Consumer Court for disputes above those limits.

The information in this form, together with the reservation summary shown on the payment page, forms an integral part of the contract. The date and time of your acceptance and the version of the text you accepted are recorded; a copy of this form and the agreement is sent to you with the confirmation email and retained by us for the statutory retention period.