Distance Sales Agreement

The subject of this agreement is the provision of the accommodation service booked electronically by the BUYER on the SELLER's website perabutikhotel.com, whose characteristics and price are stated in the summary on the payment page, and the rights and obligations of the parties in that respect.

Breakfast is included in the accommodation price and applies to every guest staying in the room, children included.

The Preliminary Information Form is an integral part of this agreement.

The dates of stay, room type and number, number of guests and the total price including taxes are set out in the summary the BUYER sees and accepts on the payment page; the same details are sent to the BUYER in the confirmation email.

The price is in Turkish Lira and is collected in full at the time of payment. Amounts shown in foreign currency are for information only.

Payment is made by credit or debit card on the secure payment page of iyzico, a licensed payment institution. Card details do not reach the SELLER. No reservation is created for payments declined by the payment institution.

Where the bank offers instalments, instalment terms are governed by the relationship between the BUYER and their bank.

The contract is formed when the BUYER accepts the Preliminary Information Form and this agreement and completes payment successfully. The SELLER sends the BUYER a confirmation email containing the reservation number together with a copy of this agreement and the Preliminary Information Form.

The service is provided at the property on the check-in date stated in the confirmation email, from 14:00. The BUYER must present an identity document at check-in.

If the SELLER is unable to provide the service for reasons beyond its control, such as force majeure or the property becoming unusable, the BUYER is informed immediately and the full amount paid is refunded.

Under Article 15(1)(g) of the Regulation on Distance Contracts, the BUYER has no right of withdrawal from this agreement, which concerns accommodation services to be provided on a specific date or period. By ticking the confirmation box on the payment page the BUYER acknowledges having been informed of this.

The BUYER declares that the information given in the booking form is accurate, that they have read and accepted the Preliminary Information Form and this agreement, that they have been informed, and that they assume the obligation to pay.

The BUYER's personal data is processed for the purposes and within the scope described in the Privacy Notice (KVKK) published on the website. The information required to process the payment (name, surname, email, telephone, country, IP address) is transferred to the payment institution.

Disputes arising from this agreement fall within the jurisdiction of the Consumer Arbitration Committees at the BUYER's place of residence or where the service is provided, within the monetary limits set annually by the Ministry of Trade, and of the Consumer Courts above those limits.

This agreement enters into force when the BUYER ticks the confirmation box on the payment page and completes payment. The date and time of acceptance and the version of the accepted text are recorded by the SELLER; a copy of the agreement is sent to the BUYER with the confirmation email.